Privacy Policy

1. What We Collect
We only collect the information that is necessary to provide our services effectively. This may include:
– Your name and contact details (such as phone number and email address)
– Your vehicle information (such as make, model, and service history)
– Your communication with us (messages, service requests, form submissions)

2. How We Use Your Information
The information you provide is used solely for service-related purposes, including:
– Booking and managing appointments
– Communicating with you regarding service status or updates
– Maintaining internal service records
– Improving customer experience based on feedback and inquiries

3. Data Storage and Security
All personal information is stored securely in our internal systems. We take appropriate measures to prevent unauthorized access or misuse of your data. Access is limited to staff members who are directly involved in customer support and service provision.

4. Data Sharing
We do not sell, rent, or share your personal information with third parties for advertising or unrelated business purposes. Data may be accessed only by our trusted staff members who need it to complete the requested service.

5. Your Rights
You may request access to your personal data, ask for corrections if your details are inaccurate, or request removal if the information is no longer necessary. We will respond to such requests in a clear and timely manner.

6. Consent and Policy Updates
By using our services or contacting us through the website, you agree to the terms outlined in this Privacy Policy. If we make changes to this policy, we will update this page so that you are always informed.

7. Contact Us
If you have any questions or would like to manage your personal data, please contact us at:
📍 Address: 24 Carinish Rd, Oakleigh South VIC 3167, Australia
📞 Phone: +61 404 246 861
📧 Email: info@CollabHBH.com.com

We are committed to handling your data with care, clarity, and respect.