Terms & Conditions

1. Scope of Services
CollabHBH.com provides automotive inspection, maintenance, and repair services to private customers and small businesses. All services are carried out by qualified technicians at our physical workshop in Oakleigh South. Services are offered based on availability, vehicle suitability, and condition.

2. Booking and Confirmation
Appointments can be requested via phone, email, or our online form. All bookings are subject to confirmation by our staff. Once confirmed, customers will receive a booking time and overview of the expected service. If you need to cancel or reschedule, we kindly ask that you provide advance notice.

3. Service Process
Before beginning work, we will provide a clear explanation of what is involved, along with a breakdown of estimated time and cost. No additional tasks will be performed without your consent. After the service is completed, we will offer a summary of the work carried out and answer any follow-up questions you may have.

4. Payments and Pricing
Prices for services are communicated clearly before the work begins. Payment is due upon completion of service unless otherwise agreed in writing. We accept common payment methods such as credit/debit card and electronic transfer. Invoices are issued for all transactions.

5. Customer Responsibilities
Customers are responsible for ensuring access to the vehicle at the agreed time and for providing accurate information about the vehicle’s condition. If any known issues exist, please disclose them prior to the service to help us plan appropriately. Delays caused by incorrect or missing information may impact service timelines.

6. Liability and Limitations
While we take every step to ensure service quality and safety, CollabHBH.com is not responsible for issues arising from unrelated third-party repairs, unreported faults, or post-service modifications. Each service is performed based on the vehicle’s condition at the time of inspection.

7. Contact Us
If you have any questions about these terms, please contact us directly:
📍 Address: 24 Carinish Rd, Oakleigh South VIC 3167, Australia
📞 Phone: +61 404 246 861
📧 Email: info@CollabHBH.com.com

By using our services, you agree to the above terms, which help us deliver consistent, clear, and respectful service.